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Warrington company wins national award for Inspiring Learning
Warrington based company HEROtsc has been awarded the 2011 National Award for Inspiring Learning by the Campaign for Learning and sponsors The Open University. The company, which provides contact centre services, was presented with their award and a cheque for £100 by representatives from Campaign for Learning and the Open University at a special prize giving ceremony in October.
The Inspiring Learning Award aims to recognise organisations that have demonstrated how they have inspired learning through their Learning at Work Day activities. HEROtsc ran a range of inspirational activities and initiatives on Learning at Work Day to encourage employees to think about their own development and progress at work. The company used suggestions from staff to develop an array of workshops and sessions, which included job shadowing, demonstrations from partner companies, bite sized learning and talks from local community projects. Employees were also able to sign up for recognised qualifications to support their career development. The day was a fantastic success with enthused staff eager to carry on learning.
Tricia Hartley, Chief Executive of the Campaign for Learning, which co-ordinates Learning at Work Day nationally said, ‘We are delighted to present this award to HEROtsc. Learning at Work Day is all about highlighting the benefits of organisations investing in their people. HEROtsc’s commitment to staff development for all their employees shone through. The organisers designed a day which offered an inspiring range of activities that has stimulated personal and career development amongst their colleagues. We heartily congratulate them on their success.’
Lynda Brady, Director, Learner Support Services for the Open University said, ‘HEROtsc put a huge amount of energy into Learning at Work Day and The Open University is pleased to be able to present them with this award. Their entry showed that the activities not only had a positive impact on the company’s services but created a genuine enthusiasm amongst staff to follow up the opportunities that were on offer.’
Claire Croden, Learning and Development Manager at HEROtsc said, ‘I’m really proud of the effort and commitment that the team demonstrated in putting this day together. Right from the outset inclusion was at the heart of the team’s objective, which paid off generating a real buzz on the site both in the run up to the day and during the day itself. HEROtsc are wholly committed to people development, professionally and personally, the L&D team work extremely hard to maintain this commitment on behalf of the Organisation.
Editors note
The Campaign for Learning is an independent national charity working to put learning at the heart of social inclusion. It coordinates National Learning at Work Day, which involves thousands of organisations running learning activities that inspire a culture of learning in the workplace. Learning at Work Day 2012 will take place on 17 May 2012 as part of Adult Learners’ Week. To find out more visit www.campaignforlearning.org.uk and www.learningatworkday.com
The Open University (OU) is the United Kingdom’s largest university and the world leader in distance education. More than two million people have studied with the OU since it began in 1969. The OU has more than 200,000 students in over 40 countries studying for a variety of degrees and vocational qualifications ranging from short courses to PhDs.
HEROtsc are Innovators in the Design, Development, Deployment & Delivery of Insightful Customer Management Solutions. HEROtsc was formed in 1994 with a vision to provide best-in-class contact centre services and technology solutions. Since then, HEROtsc has expanded quickly to create eight contact centres throughout Scotland, bringing employment to rural communities.
Our commitment to excellence has established HEROtsc as Scotland's leading contact centre company and a leading provider of highly innovative business solutions and services, for which we have won many awards. In 2005, HEROtsc moved into England with the acquisition of its Dearne Valley operation.
In 2007 TSC was acquired by the HERO group and together with its modern contact and business outsourcing centre in Gurgaon, near New Delhi, India, we now provide a variety of voice and BPO services to India, the USA, Australia as well as the UK markets.
In 2010 HEROtsc further expanded its operations by opening its eighth centre in Warrington.
Media Contacts
For more information please contact:
Julia Wright, Head of Communications, Campaign for Learning
Email: jwright@cflearning.org.uk
Tel: 07912 084523
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